Shipping policy
Where we ship We currently ship to addresses within the United States. If you would like us to ship elsewhere, email us and we will let you know if it is possible.
Order processing time Orders are processed within 1 to 2 business days after payment. Business days are Monday to Friday, excluding public holidays. Orders placed on weekends or holidays are processed on the next business day.
Delivery time Once your order has shipped, delivery usually takes 3 to 7 business days, depending on the product and your location. Some items ship from different fulfillment partners, so items in one order may arrive in separate packages and on different days. We always show the estimated delivery window at checkout whenever we can.
Shipping costs Shipping costs are shown at checkout before you pay. Free shipping may apply to eligible orders, and any offer will be clearly stated on the site.
Tracking When your order ships, we email you a tracking number. Tracking can take 1 to 3 days to show updates after the label is created. If you do not see movement after that, contact us.
Delays Weather, carrier problems, customs checks and busy seasons can cause delays outside our control. If your order is running late, write to us and we will chase it for you.
Wrong address Please double-check your address before you pay. If you notice a mistake, contact us right away. We cannot guarantee we can change it after the order has shipped. Orders returned to us because of an incorrect or incomplete address may require a re-shipping fee.
Lost or damaged packages If your package is lost, stolen or arrives damaged, email order@peakbuyhub.com within 14 days of the delivery date (or the expected delivery date for lost packages). We will send a replacement or give you a refund.
Contact Shipping questions: info@peakbuyhub.com